Privacy Policy

Welcome to Power Financial Services.

Our Privacy Policy applies to all current and former customers and may change from time to time.

Your consent

By submitting your details and/or using our service you accept this Privacy Policy and expressly consent to the use and disclosure of your personal information in the manner described below. If you object to any of the potential uses described in this Privacy Policy please don't register to apply for a loan.

Security and Confidentiality

We understand the value of your personal information and therefore will take all reasonable steps to protect your personal information from loss, misuse or unauthorised alteration. Your personal information is stored in databases that have built-in safeguards and firewalls to ensure the privacy and confidentiality of that information.

We recognise the need for appropriate protection and management of the personal information you share with us. Our security systems meet or exceed industry standards and we are constantly monitoring technological developments to ensure our systems evolve as required. We also test our systems regularly to make sure our security mechanisms are up to date.
Finally, we are subject to South African data protection laws, which we comply with fully and give the greatest respect.

Personal Information

Personal information is information that identifies or relates specifically to you includes your financial information, for example, your name, age and identity number, your assets and liabilities, your income and your payment records. In short, any information that we know about you will be regarded as your personal information.

Collecting your data

We collect information about you in two ways - directly from your application and also from outside sources such as credit bureaux and customer service providers. We may use data that identifies your personal information for a number of things including: statistical analysis; to develop and improve our products; to assess lending risks; to update your records; to identify which of our products might interest you; to identify and prevent fraud, money laundering and other criminal activities; to carry out regulatory checks, keeping you informed about your loan, and for market research.

Collection and Use of Personal Information

In order to make your use of this loan product and service offered by Power Financial Services as successful as possible, it is necessary for us to find out exactly what you need and want from us and to ascertain whether in terms of the provisions of the National Credit Act you are eligible to get a loan. The following are some of the reasons why we would collect your personal information:
to identify you;
in order for us to process your instructions or requests;
in order for us to ensure that you meet our lending criteria, we may collect and analyse your personal information and combine all the information that we have about you to compile a credit profile of you in order for us to grant you a loan and to meet your specific needs;
once we have collected and analysed your personal information, we may send you promotional material or details which we think may be of interest to you. If any of this promotional information relates to products, promotions, news or services of a third party, and if you indicate that you would like more details, we may inform the third party to contact you directly. We will however, only inform a third party to contact you directly if you have indicated that this is agreeable to you.
In addition, we utilise your personal information for the other purposes set out in this Privacy Policy.

Additional data collection

In addition to the personal information you submit, we may collect information about your computer or mobile device including, where available, your IP address, operating system and browser type - for system administration and to report aggregate information to our advertising partners which allow us to have a better understanding of our customer requirements and/or preferences by using cookies to track users as they travel from website to website recording what commercial advertisements they view and select while browsing.
This is statistical data about browsing actions and patterns and does not identify any individual. We may also obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer or mobile device. Cookies enable us to improve our service to you, estimate our audience size and usage patterns, store information about your preferences and recognise you when you return to our site.
You can set your web or mobile browser to refuse cookies, but if you do this you may not be able to enjoy full use of the site and you may not be able to take advantage of certain promotions we may run from time to time. Please note that third parties who advertise on our site may also use cookies, but we do not have access to, or control over them and therefore cannot take responsibility for them.
We want to provide you with the best possible service, so calls to Power Financial Services may be recorded and/or monitored for quality checks and staff training. Recordings may also be used to help us combat fraud.

All Rights Reserved

We reserve the right, in our sole discretion to update, modify or amend (including without limitation, by the addition of new terms and conditions) this Privacy Policy from time to time with or without notice. You therefore agree to review the Privacy Policy whenever you visit the Power Financial Services Website for any such change. Save as expressly provided to the contrary in this Privacy Policy, the amended version of the Privacy Policy shall supersede and replace all previous versions thereof.

Which laws apply?

This Privacy Policy will be governed by and construed and interpreted in accordance with the laws of South Africa. To the extent that a court has jurisdiction over any dispute which may arise out of or in connection with this Privacy Policy, we both submit to the jurisdiction of the South African courts.

Our Power Cash Card

With the Power Cash Card nothing is more simple.

Security

• Your money and your Power Cash Card
  is protected by your personal pin.
• No other lender can debit your card.

Convenience

• Use your Power Cash Card to do money withdrawals at any ATM.
• Use your Power Cash Card for any debit purchases.
• Draw only the money that you need.

Peace of Mind

• When you leave our branch, you leave with your money already saved on your Power Cash Card.